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Managing account

Account management is where you maintain company details, the main contact and billing email, your profile, users, signing certificates and API keys.

Account Management

Use the Company Details page to update the company information, main contact and billing email. The main contact is associated with the parent account, not the currently selected child client.

Keep contact details up to date so we can contact you about pass, service and billing issues.

You can add additional users to you account. These can be given access to Studio and/or Scan.

Users with Administrator enabled can edit account and billing details, manage users and API keys, and request account closure.

When you add a user, Smartix sends an invitation to the supplied email address.

If you use the API, create an API key pair. Each pair contains a LIVE key and a TEST key. Use the TEST key while developing and the LIVE key for production passes.

Create a separate key pair for each application. If a key may have been compromised, create a replacement, update your application and then delete the old key.

An API key must have administrator permission to access account management functions.

Use Profile to change your name, email address and password. Social-login users can add a password if they also need password access.

If you wish to delete your Smartix account, use the form here. Please read the details before proceeding.